FAQs

Frequently Asked Questions

1. How long does it take to process my order?

Orders are processed within 3–5 business days before shipment.

2. How long does shipping take?

Standard shipping usually takes 7–12 business days after your order has been processed.

Please note that delivery times may vary during holidays or due to carrier delays.

3. How much does shipping cost?

Standard Shipping: $5.99
Free Shipping on orders over $100

4. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to become available.

5. Can I cancel or change my order?

If your order has not entered production, please contact us as soon as possible. We'll do our best to accommodate your request.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

6. What is your return policy?

We offer a 30-day return policy. Items must be unused, in their original condition, with tags attached, and in the original packaging.

For complete details, please visit our Return & Refund Policy.

7. What should I do if I receive a damaged or incorrect item?

Please contact us within 7 days of delivery and include your order number along with clear photos of the item. We'll review your request and provide a suitable solution as quickly as possible.